PRIVACY AND SECURITY

As Q’EN, we are aware of the value of your trust in us; therefore, we take the utmost care and use the highest security standards to protect your personal information from unauthorized access. The personal information you provide during the ordering or within the framework of other services we offer is protected by technical security systems and additional authorization processes. This procedure is followed both during the transfer of your information and when it is stored on our servers.
You may find detailed information regarding the processing of personal data at the following link: https://www.qenalyans.com/gpdr
Various forms available on qenweddingrings.com to collect information from you (i.e., membership forms and purchasing forms) transfer your contact information (i.e., your name, surname, e-mail address, mobile phone number, Gender, and Date of Birth) and demographic information to our system. Our purchasing forms also require financial information (i.e., credit card numbers). Your personal information is used to receive your orders, to offer our products, to perform your payments, to contact you for marketing purposes about your orders and products, to update your information, to manage and maintain your membership, and to recommend products that may be of interest to you.
We use demographic information to identify the preferences of our users on our website and to run various intelligent algorithms based on this information to enable us to serve you better. This information is not reviewed by persons, with certain exceptions.
When you shop at qenweddingrings.com, you accept the transfer of your financial information to third parties (banks, credit card companies, payment service providers, legal entities, etc.) necessary to carry out your transaction and prevent fraud. The information to be shared includes all necessary financial information, including but not limited to credit card number, expiration date, and CVV. However, since credit card transactions and approvals are carried out online independent of our website between you and the relevant Bank and Card Institutions, our site does not see and save information such as credit card information and credit card password information. Only the first six and last two digits of your credit card number are stored to access your shopping information.
During your registration for membership to “qenweddingrings.com”, your explicit consent is requested in order to send you commercial electronic messages with marketing, advertising, information, discounts, promotions, and similar content, and to share this information with third parties and our business partners. If you respond positively to this approval request, commercial electronic messages are sent to you as e-mail and/or short messages (SMS) based on your approval. At any time, you can contact us to request to be removed from our notification list or click on the link at the bottom of the e-mails or text messages we send in order to stop receiving these e-mails or text messages.
Your information regarding the purchases you make on our website and your personal information registered on our website can be used, recorded, used, processed, and shared with our business partners indefinitely for sales, marketing, advertising, discounts, promotion, information, communication, and other commercial purposes, based on your request, in line with the express consent you have given with the User Agreement, within the scope of the Law on the Protection of Personal Data and relevant legislation.
You have the right to request information on whether your personal data has been processed, the content of your data that has been processed, relevant information, the purpose of processing, and whether they are used in accordance with the purpose, notification about the third parties to whom the data has been transferred, to request correction of the data in case of incomplete or incorrectly processed personal data, change and update in case of any change, deletion or destruction of personal data within the framework of the conditions stipulated in the relevant legislation, notification of correction/deletion/destruction of the data to the third parties to whom the data has been transferred, to object to the emergence of a result against you by analyzing the processed data exclusively through automated systems, and to request the compensation of the damage if you suffer damage due to unlawful processing of your data. All other rights you have under Article 11 of Law No 6698 on the Protection of Personal Data have been reserved. You can always contact us regarding these matters by using our address and phone information and/or contact forms available on the website. You can access your account and make the necessary changes, updates, and deletions from the “My Account” page of the website.
In accordance with Law No. 6563 on the Regulation of Electronic Commerce, records on withdrawal of consent shall be maintained one (1) year from this date, the content of the commercial electronic message and any other record of the message shall be maintained for three (3) years from this date, and they shall be submitted to the relevant ministry when necessary. After the deadline, your personal data shall be deleted, destroyed, or anonymized by our company or upon your request.
Your personal data regarding your visit or membership to our website and your traffic information such as navigation may be shared with public institutions and organizations which are authorized to request this information legally for your security or in order for Qen Özbek Alyans Kuyumculuk Ltd. Şti. to fulfill its obligations towards the laws (In cases where Qen Özbek Alyans Kuyumculuk Ltd. Şti. has a legal or administrative obligation to notify or provide information, including, but not limited to the cases of the fight against crime, threats to state and public safety).
qenweddingrings.com takes necessary measures to protect personal data against unauthorized access or loss, misuse, disclosure, alteration, or destruction of this information. Your personal data is stored by adhering to the generally accepted security technology standards such as using firewalls and Secure Sockets Layer (SSL) encryption. In addition, when you send your personal data via the website/mobile application/mobile website, this data is transmitted through the use of SSL.
Qen Özbek Alyans Kuyumculuk Ltd. Şti. is committed to keeping your personal data confidential, taking all necessary technical and administrative measures, and paying the necessary attention to ensure privacy and secure the data. Even though all necessary measures for information security have been taken by Qen Özbek Alyans Kuyumculuk Ltd. Şti., in the event that personal data is damaged as a result of attacks on the website and the system or is obtained by third parties, this situation shall immediately be reported to you and the Personal Data Protection Board, and all necessary measures shall be taken.
Qen Özbek Alyans Kuyumculuk Ltd. Şti. can make amendments to this Privacy Policy at any time. These amendments take effect immediately upon the publishing of the amended new Privacy Policy on “www.qenalyans.com”. Necessary information will be provided to our valued members to inform you about the amendments to this Privacy Policy. Users can always update their Membership/Personal information and communication preferences by logging into the system. You can submit your relevant requests to  “info@qenalyans.com”  via e-mail. Your request shall be evaluated within 30 (thirty) days, and you shall be notified of the result of your request in writing. In addition, users may submit all requests regarding the “Privacy Policy” to “info@qenalyans.com”  via e-mail.
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